TriEagle Energy cares about its customers and offers tools to help them conserve energy and save money. They offer weekly reports to track their customer’s usage. This data is beneficial to the customer since they are quickly able to determine high usage times of day and can adjust their energy usage behaviors to reduce costs. They also developed programs to help their customers recognize patterns in usage through products such as WIFI thermostats. These smart thermostats compare historical usage with real-time weather conditions and predicted future conditions and then adjust the thermostat automatically to create the most efficient conditions. Customers who are interested in energy efficiency can enroll and elect to become SMART energy customers to take advantage of these tools and resources. Customer care agents are available during normal business hours and online access is available  24/7.