National Grid ensures the power gets to the end user. Suppliers provide the energy that is dispersed throughout their service area. Rhode Island, like many states in the U.S., has a deregulated energy market, which allows customers to choose their energy supplier. In fact, in Rhode Island there is often a savings to be had if you choose an alternative energy supplier other than National Grid.

If National Grid is your utility, they’ll fix outages in your area and maintain power lines, no matter who provides your electric. When you sign up with a third party supplier, you are choosing them based off their offer. Make sure you review their terms and any promo plans up front before signing up.

Should you have a problem with your electric or gas service, National Grid offers an emergency line for Rhode Island residents to call 800-465-1212 .