Direct Energy | Provider Profile

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Paul Rhoads By Paul Rhoads, CEM, CEP linkedin link
Published: 02/22/2024 | Last Updated: 02/22/2024

About Direct Energy

Direct Energy is a prominent player in the energy sector, providing electricity, natural gas, and home services across the United States and Canada. They are a subsidiary of NRG Energy. With its headquarters in Houston, Texas, the company stands as one of North America's largest energy and energy-related services providers.

Key Stats

Year Founded: 2000

Number of Customers: 1,131,337

Revenue: 5.89 Billion

Number of Employees: 5,001-10,000 employees

Direct Energy Contact Information

Customer Service Phone Number: 1-888-548-7540


Deregulated Markets Served:

Below are the Areas Direct Energy Serves

  • Alberta
  • Connecticut
  • Delaware
  • Illinois
  • Indiana
  • Massachusetts
  • Maryland
  • Michigan
  • New Hampshire
  • New Jersey
  • New York
  • Ohio
  • Pennsylvania
  • Rhode Island
  • Texas
  • Washington D.C.



Paul Rhoads

Paul Rhoads, CEM, CEP

Paul is the Vice President of He has over a decade of experience in the energy industry, advising clients on how to shop in deregulated energy states. In addition to his experience, Paul is a Certified Energy Manager (CEM) and Certified Energy Procurement Professional (CEP).